Many businesses grapple the question of whether an AI assistant or a person on chat is preferable for handling customer concerns . Chatbots offer upsides like round-the-clock availability and instant https://intelliclabs.com/ai-business/the-truth-about-chatbot-vs-live-chat-customer-support-backed-by-real-data/
Automated Support vs. Human Interaction : Which Triumphs for Customer Support ?
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